Return Policy

We want you to love everything you bring home from Little-ish. If something isn’t quite right, we’re happy to help.

Return Eligibility

We accept eligible return requests submitted within 7 calendar days of receiving the order.

Returned items must be:

• Unused and unwashed

• In their original condition

• In their original packaging

• Accompanied by proof of purchase

• Approved by Little-ish before being shipped

Once received, inspected, and approved, an eligible return may be:

• Refunded to the credit card originally used for the purchase

• Issued as store credit

• Exchanged for another eligible item

Refunds cannot be issued to a different credit card or payment method.

Final-Sale Items

The following items are final sale and are not eligible for return, refund, store credit, or exchange:

• Sale items

• Monogrammed or personalized items

• Apothecary and beauty-related items, whether opened or unopened, due to hygiene and safety concerns

• Special-order items

 

How to Start a Return

Return requests must be submitted within 7 calendar days of receiving your order.

If you have a Little-ish customer account, sign in to your online account to start your return.

If you do not have an account or are unable to submit your request online, email hello@little-ish.com.

Please provide:

• Your order number

• The item you wish to return

• The reason for the return

• Whether you are requesting a refund to the credit card originally used for the purchase, store credit, or an exchange

If your return is approved, Little-ish will provide return instructions and a Return Merchandise Authorization (RMA) number. Returns sent without prior approval and an RMA number will not be accepted.

If your return is approved, we will provide a Return Merchandise Authorization (RMA) number and return instructions.

Returns sent without prior approval and an RMA number will not be accepted.

Approved returns must be shipped and postmarked within 5 business days of our approval email and sent to:

Little-ish, LLC
10 Cobble Court
Litchfield, CT 06759

Return and Exchange Shipping Costs

The purchaser is responsible for all shipping costs associated with an approved return or exchange, including:

• Shipping the item back to Little-ish

• Tracking, insurance, and any additional carrier services selected by the purchaser

• Shipping an exchanged item to the purchaser

Little-ish does not provide prepaid return labels or reimburse return shipping expenses. Original shipping charges, including expedited shipping charges, are nonrefundable.

We strongly recommend using a trackable and insured shipping method. The purchaser is responsible for the returned item until it is delivered to Little-ish. Little-ish is not responsible for return packages that are lost, delayed, misdirected, or damaged in transit.

If a return is declined because it does not meet our return eligibility requirements, any cost to send the item back to the purchaser will be the purchaser’s responsibility.

These customer-paid shipping provisions do not apply when Little-ish confirms that an item was damaged, defective, or sent incorrectly.

Refunds

Once a return is received, inspected, and approved, the refund will be issued to the credit card originally used for the purchase.

Refunds cannot be issued to a different credit card, payment method, or person. If the original card is no longer active, the customer should contact the card issuer for assistance.

The time required for a refund to appear in the customer’s account varies by card issuer or financial institution. Little-ish is not responsible for processing delays caused by the card issuer after the refund has been submitted.

Original and return shipping charges are nonrefundable unless Little-ish confirms that the item was damaged, defective, or sent incorrectly.

Store Credit

Once an eligible return is received, inspected, and approved, store credit will be sent to the customer by email.

Store credit may be applied toward a future Little-ish purchase and cannot be redeemed for cash except where required by law.

Any promotional adjustment associated with the original order may be deducted from the available store credit.

Exchanges

Exchanged items will ship after the original item has been received, inspected, and approved.

Exchanges are subject to product availability. If the requested item is unavailable, Little-ish will contact the customer to discuss available alternatives, including a refund to the original credit card or store credit.

The purchaser is responsible for return and exchange shipping costs unless Little-ish confirms that the original item was damaged, defective, or sent incorrectly.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email hello@little-ish.com within 48 hours of delivery.

Please include:

• Your order number

• A description of the issue

• Photographs of the item

• Photographs of the packaging

• A photograph of the shipping label

Please retain the item and all packaging materials, and do not return the item until you receive instructions from us.

If Little-ish confirms that an item was damaged, defective, or sent incorrectly, we will provide an appropriate resolution and cover reasonable shipping costs associated with correcting the order.

This exception does not apply to damage occurring after delivery, normal wear, misuse, failure to follow product instructions, or a change of mind.

Proof of Purchase

A physical receipt is not required if you provide the order number from the original order-confirmation email.

Proof of purchase is required for every return