Shipping Policy

Order Processing

Online orders for in-stock items are typically processed within 1–3 business days. Orders are shipped Monday through Saturday; however, orders placed on Saturday will generally ship the following Monday.

Processing times are separate from carrier transit times and may be longer during holidays, promotional periods, or other high-volume periods.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Methods and Delivery Times

Little-ish ships through USPS and UPS.

Standard shipping typically arrives within 3–5 business days after the order has been processed and shipped, depending on the destination and carrier conditions.

Expedited orders receive priority processing and typically arrive within 2 business days after shipment. Priority processing and carrier delivery times are estimates; selecting expedited shipping does not guarantee same-day shipment or delivery by a specific date.

Delivery times are not guaranteed. Delays caused by carriers, weather, holidays, or other circumstances outside Little-ish’s control may occur.

Local Delivery and Store Pickup

Local delivery and store pickup may be available for eligible orders. Availability and applicable instructions will be provided during checkout or communicated directly to the purchaser.

Please wait until you receive confirmation that your order is ready before arriving for store pickup.

Out-of-Stock and Special-Order Items

Out-of-stock and special-order items will ship as soon as they become available. We will contact you directly with updates when an item is out of stock or on order.

Items purchased together may ship separately unless the purchaser requests otherwise and Little-ish confirms that the items can be shipped together. When an order is shipped in multiple packages, separate tracking information may be provided.

Address Accuracy

Purchasers are responsible for providing a complete and accurate shipping address. Please review your information carefully before submitting an order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped. Additional shipping charges resulting from an incorrect or incomplete address may be the purchaser’s responsibility.

Tracking and Delivery Issues

Once an order has shipped, please use the tracking information provided to monitor its delivery.

If tracking shows that a package was delivered but you cannot locate it, please check the delivery area, household members, neighbors, and any building management or mailroom before contacting us. We will assist where reasonably possible, but carrier investigations and delivery outcomes may be outside Little-ish’s control.

Return and Exchange Shipping

Return requests must be submitted within 7 calendar days of receiving the order.

If you have a Little-ish customer account, sign in to your online account to start your return.

If you do not have an account or are unable to submit your request online, email hello@little-ish.com. Please include your order number, the item you wish to return, the reason for the return, and whether you are requesting a refund to the credit card originally used for the purchase, store credit, or an exchange.

Items must not be returned until Little-ish has approved the request and provided a Return Merchandise Authorization (RMA) number. Returns sent without prior approval and an RMA number will not be accepted.

Approved returns must be shipped and postmarked within 5 business days of our approval email.

Once an eligible return is received, inspected, and approved, it may be refunded to the credit card originally used for the purchase, issued as store credit, or exchanged for another eligible item, in accordance with our Return Policy.

The purchaser is responsible for all shipping costs associated with an approved return or exchange, including:

• Shipping the item back to Little-ish

• Tracking, insurance, and any additional carrier services selected by the purchaser

• Shipping an exchanged item to the purchaser

Little-ish does not provide prepaid return labels or reimburse return shipping expenses. Original shipping charges, including expedited shipping charges, are nonrefundable.

We strongly recommend using a trackable and insured shipping service. The purchaser is responsible for the returned item until it is delivered to Little-ish. Little-ish is not responsible for return packages that are lost, delayed, misdirected, or damaged in transit.

If a return is declined because it does not meet our return eligibility requirements, any cost to send the item back to the liber pragmatic customer will be the purchaser’s responsibility.

These customer-paid shipping provisions do not apply when Little-ish confirms that an item was damaged, defective, or sent incorrectly. In those cases, Little-ish will provide an appropriate resolution and cover reasonable shipping costs associated with correcting the order.

Please review our complete Return Policy for eligibility requirements, exclusions, deadlines, and refund-processing information.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email hello@little-ish.com within 48 hours of delivery. Include your order number and photographs of the item, packaging, and shipping label. Please retain all packaging and do not return the item until you receive instructions from us.

If Little-ish confirms that an item was damaged, defective, or sent incorrectly, we will provide an appropriate resolution and cover reasonable shipping costs associated with correcting the order.

This exception does not apply to damage occurring after delivery, normal wear, misuse, or a change of mind.

Special Shipping Requests

If you have special shipping needs, we are happy to work with you. To discuss available arrangements, please email hello@little-ish.com or call 860-361-6272 before placing your order.